Frequently Asked Questions
Will storing so many records fill up my disk?
Only persistent mode stores data. Temporary files created during editing are cleaned up
automatically. The local database stores text and base64-encoded images; Word documents, archives,
executables, and videos are stored as file paths only.
Why is the AI feature sometimes slow?
The built-in key uses a daily free quota, so it can be rate-limited when many people are using it.
For the best experience, we recommend entering your own key in Settings.
Is my data secure?
Right now, only three features require network access:
- Version and announcement retrieval
- AI usage: prompts go directly to the model provider. We do not relay them
- SMS forwarding: your phone extracts the relevant digits and sends them to an MQTT server so they can reach your clipboard. The server does not store them. If you still prefer full control, self-hosting is recommended
For local storage, text content and critical settings like keys and passwords are encrypted. Content tagged as "password" or "sensitive" is also encrypted for privacy protection.
Why does nothing seem to happen after installation?
That is part of the "invisible until needed" design. Press the default shortcut Alt+C
to summon Tiez, or click the tray icon.
Detailed installation and setup guide for macOS
Because the app is not yet notarized by Apple, the first setup requires a few manual permissions. Please follow the steps below:
Step 1: Install
Open the downloaded DMG, then drag TieZ.app into the Applications folder on the right.
View guide image: drag to install
Open the downloaded DMG, then drag TieZ.app into the Applications folder on the right.
View guide image: drag to install
Step 2: Grant permissions
On first launch or when attempting to paste, macOS may request Automation and Accessibility permissions.
1. Automation: if prompted to control System Events, click Allow.
View guide image: allow automation
2. Accessibility: when prompted, open System Settings and enable TieZ in the list.
View guide image: prompt | View guide image: enable permission
On first launch or when attempting to paste, macOS may request Automation and Accessibility permissions.
1. Automation: if prompted to control System Events, click Allow.
View guide image: allow automation
2. Accessibility: when prompted, open System Settings and enable TieZ in the list.
View guide image: prompt | View guide image: enable permission
Why does some antivirus software show warnings?
In most cases this is a heuristic false positive. Common reasons include:
1. No code-signing certificate: unsigned installers are more likely to be flagged.
2. System-level hooks / input simulation: the app uses global keyboard and mouse hooks plus input simulation for hotkeys and game mode, which some engines treat as suspicious.
3. Always-on-top window behavior: persistent floating windows can also trigger warnings.
We recommend downloading from the official site, checking hashes, and reviewing the multi-engine scan report. If needed, you can also submit a false-positive report to your antivirus vendor.
Click to view: multi-engine security scan report
Open report
1. No code-signing certificate: unsigned installers are more likely to be flagged.
2. System-level hooks / input simulation: the app uses global keyboard and mouse hooks plus input simulation for hotkeys and game mode, which some engines treat as suspicious.
3. Always-on-top window behavior: persistent floating windows can also trigger warnings.
We recommend downloading from the official site, checking hashes, and reviewing the multi-engine scan report. If needed, you can also submit a false-positive report to your antivirus vendor.
Click to view: multi-engine security scan report
Open report